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Privacy Policy

1. Introduction and purpose of this policy

Identity of the data controller: WILDSTEER company, a simplified joint-stock company registered with the RCS of SAINT-ETIENNES under number B 480 160 688, with its registered office at 10 RUE DES HAVEUSES 42230 ROCHE-LA-MOLIERE.

You can contact us by mail at the address above or by email at info[at]wildsteer.com.

As part of the use of our website, we process your personal data.

The purpose of this privacy policy is to present you the conditions under which these processes are carried out and the measures taken to ensure the security and confidentiality of these data. This privacy policy may be modified at any time without notice. In this case, the modified policy will be indicated on our website and will be effective upon publication.

When you pay for your purchases, please note that you are directly connected to the website of a specialized online payment provider.

Depending on your payment method, these providers are:

  • either the company STRIPE (payment by credit card) whose contact details are below:

Stripe Payments Europe, Ltd. (SPEL)

Phone (toll-free): +33 805 11 19 67

10 Boulevard Haussmann, 75009 Paris, France

Email address: heretohelp@stripe.com

  • or the company Paypal whose contact details are below:

PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg

Phone (toll-free): 0 800 94 28 90

Company registration number: R.C.S. Luxembourg B 118 349. VAT number: LU22046007

Email address: demande@paypal.fr

 

Our company does not collect or store your payment details such as your credit card imprint.

The processing of your data communicated to STRIPE or PAYPAL (depending on your payment method) and not to the company WILDSTEER is not covered by this privacy policy, but by the privacy policy of the company on the platform where you make the payment.

We simply receive, from these platforms, information about the success or failure of the payment, and the amount paid by the customer.

 

2. Personal data we process about you

You provide us, or we collect, personal data about you:

  • either because you have given us your consent (C),
  • or because this data is necessary for the conclusion and performance of the sales contract binding us (EX),
  • or because this data is necessary for us to comply with our legal obligations (O),
  • or because this data is necessary for the protection of our legitimate interests as described below (IL).

The provision of data marked with an asterisk (*) in the collection forms means that it is necessary. Without this data, we are unable to provide you with access to our services.

 

PERSONAL DATA PROCESSED

 

PROCESSING AND PURPOSES

 

LEGAL BASIS

  • Name, First name,
  • Email address
  • Mailing address
  • Phone number
  • Preferred language

You provide us with this data when creating your account or when making a purchase in order to process your order, allow its payment, and communicate with you about it

EX - IL

  • Order number, date and time of order
  • Ordered products
  • Order amount
  • Payment status: confirmed, refused
  • Delivery method
  • Delivery address
  • Order form

We collect this data when you make a purchase in order to process your order, allow its payment, and communicate with you about it

EX - IL

  • Connection data (IP address, logs)
  • Navigation data
  • Cookies
  • Geolocation data

We collect this data when you use our website in order to provide you with a smooth navigation experience and ensure the security of the website

IL

  • Claims and after-sales service data

We collect this data when you contact us for after-sales service in order to process your request and improve our services

IL - O

  • History of consent to receive commercial prospection

We collect this data when you give us your consent to receive commercial prospection in order to send you personalized offers and newsletters

C

The processing of your personal data is based on your consent (C), the execution of a contract concluded with you (EX), our legal obligations (O), or our legitimate interests (IL).

 

You can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out before the withdrawal.

 

To exercise your rights or for any questions about the processing of your personal data, you can contact us at the address indicated above.

 

We keep your data for the time necessary to achieve the purposes for which they were collected, in accordance with the legal and regulatory provisions in force. Personal data relating to the management of customer relations are kept for a maximum period of 3 years from the end of the contractual relationship.

 

3. Access to your personal data

Your personal data are intended for the authorized departments of our company and, if necessary, our subcontractors, service providers, and partners. They may also be communicated to legal authorities upon request and in accordance with legal and regulatory provisions in force.

 

Your data may be transferred outside the European Union, particularly to the United States. This transfer is carried out in compliance with the regulations in force.

 

In accordance with the regulations in force, you have the right to access, rectify, delete, limit, oppose, and port your personal data. You also have the right to define guidelines for the storage, deletion, and communication of your personal data after your death.

 

To exercise your rights, you can contact us at the address indicated above. You can also file a complaint with the competent data protection authority.

 

 

Last update: 12/04/2024

 

 

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